Introduction Mo Katibeh is the Chief Operating Officer of RingCentral, a leading communications and collaboration platform. As an introvert in this role, Mo has worked hard to make sure RingCentral continues to thrive in today’s digital-first world. What is it like for him to be a COO as an introvert, and how does he approach […]
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Mo Katibeh: Blazing the Trail for RingCentral
With more than 20 years of experience in both technology and sales, Mo Katibeh brings a lot to the table as the President and Chief Operating Officer of RingCentral. He understands the importance of putting the customer first while also driving operations forward internally. That’s why he focuses on optimizing services, increasing revenue, and making […]
Read MoreHow Mitto’s Services Can Help Improve Your Customer Service in 2023
Make Customers Feel More Welcome in Your Business with Mitto Solutions Mitto helps businesses convert and sell more. They believe that customers want to feel appreciated and like they are part of the business, and that is what they help businesses achieve. According to Mitto, when a customer is handled in a special way, they […]
Read MoreMitto – Implementing An Omnichannel Approach to Customer Experience
Companies have a goal of providing their customers with a world-class customer experience. However, this goal can be difficult to execute depending on the type of business, industry and product. Customer experience is influenced by many factors including contact channels like in-store, call center or website; interaction context like messaging app or voicemail; and the […]
Read MoreStephen Bittel’s distinguished career in the property industry
Stephen Bittel has been recalled to the public after a flood of backlash from individuals connected with his interview. In the interview, Bittel was concise and frank in what he believes is necessary for businesses to succeed in this current economy. Achievements of Stephen Bittel Bittel has been very involved in improving his local area […]
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