Mo Katibeh On Being an Introvert COO


Mo Katibeh is the Chief Operating Officer of RingCentral, a leading communications and collaboration platform. As an introvert in this role, Mo has worked hard to make sure RingCentral continues to thrive in today’s digital-first world. What is it like for him to be a COO as an introvert, and how does he approach his job differently from other extroverts?

Challenges Faced as an Introverted COO

Being an introverted leader in today’s ever-evolving business landscape can present certain challenges. For example, when leading meetings or giving presentations Mo Katibeh finds himself feeling anxious—but he uses this nervous energy to stay focused and present the most prepared version of himself. In addition, while Mo Katibeh has to interact with people when managing different projects and initiatives, he finds solace in taking breaks throughout the day to reflect on what needs to be done.

Benefits of Being an Introverted Leader

For Mo Katibeh, being an introvert can be beneficial for leadership roles like COO because it allows him to take a step back and observe situations before making decisions. He is also able to evaluate what’s happening from a variety of angles since he looks at everything from both an analytical and creative standpoint. This ability has allowed him to think outside the box to come up with innovative solutions that benefit RingCentral as a whole.


At the end of the day, it is clear that Mo Katibeh has an advantage as an introverted COO because he can view things from different perspectives while maintaining a focus on the long-term goals of RingCentral. He utilizes his strengths to drive success and ensure that everyone is on the same page when working towards achieving these goals. By being mindful of his unique abilities, Katibeh approaches each challenge with confidence, helping him lead RingCentral into a successful future.